Legal

Privacy Policy

Effective Date: 16 May 2026  ·  Last Updated: 16 May 2026

This Privacy Policy explains how Aruzas Trading L.L.C-FZ ("Aruzas," "we," "our," or "us"), a company licensed under the Meydan Free Zone, Dubai, United Arab Emirates (License No. 2542689.01), collects, uses, discloses, and protects information when you visit our website, interact with our services, or use mobile and software applications developed or published by us.

By using our website or applications, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our services.

01Information We Collect

We collect information in the following ways:

• Information you provide directly: name, email address, company name, phone number, and the contents of any inquiry submitted through our contact forms.
• Information collected automatically: device type, operating system, browser type, IP address, referring URL, pages viewed, and timestamps. This information is collected through standard server logs and cookies or similar technologies.
• Information from our mobile or software applications: where applicable, application usage data, crash reports, diagnostics, and device identifiers necessary to operate, maintain, and improve the application. Each application we publish will disclose its specific data practices in its own in-app or App Store privacy disclosure.

We do not knowingly collect sensitive personal data, biometric data, or precise location data unless expressly required by a specific service and disclosed to you at the point of collection.

02How We Use Your Information

We use the information we collect to:

• Respond to inquiries, quotes, and customer support requests.
• Operate, maintain, secure, and improve our website, applications, and services.
• Develop and deliver mobile application development, software engineering, technology consulting, e-commerce, and trading services.
• Comply with applicable legal, regulatory, and contractual obligations.
• Detect, prevent, and address fraud, abuse, or technical issues.

03Legal Basis for Processing

Where required by applicable law, we process personal information on the basis of your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business.

04Sharing and Disclosure

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: trusted third parties that perform services on our behalf (such as hosting, analytics, email delivery, crash reporting, and customer support tooling), under contractual confidentiality and data protection obligations.
• Legal and safety: where disclosure is required by law, regulation, legal process, or to protect the rights, property, or safety of Aruzas, our users, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality protections.

05Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, measure traffic, and improve performance. You can control or disable cookies through your browser settings; doing so may affect certain features of the site.

06Data Retention

We retain personal information for as long as necessary to fulfill the purposes set out in this Policy, to comply with our legal and accounting obligations, and to resolve disputes. When no longer needed, information is securely deleted or anonymized.

07Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

08International Transfers

Aruzas operates from the United Arab Emirates and works with service providers and customers globally. Information may be transferred to, stored, or processed in countries other than your own. Where required, we use appropriate safeguards consistent with applicable law.

09Your Rights

Subject to applicable law, you may have the right to access, correct, update, or delete the personal information we hold about you, to object to or restrict certain processing, to withdraw consent, and to request data portability. To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law.

10Children's Privacy

Our website and services are not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11Third-Party Links and Services

Our website and applications may contain links to third-party websites or integrations with third-party services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

12Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated through our website or, where appropriate, by other means. Your continued use of our services after a change becomes effective constitutes acceptance of the revised Policy.

13Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: